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IMPORTANT|NOT INSURANCE•NOT FCA-REGULATED•NOT COVERED BY FSCS•NOT UNDER FINANCIAL OMBUDSMAN SERVICE JURISDICTION•DISCRETIONARY WARRANTY PLAN GOVERNED BY UK CONSUMER LAW (CRA 2015 & CCR 2013)
IMPORTANT|NOT INSURANCE•NOT FCA-REGULATED•NOT COVERED BY FSCS•NOT UNDER FINANCIAL OMBUDSMAN SERVICE JURISDICTION•DISCRETIONARY WARRANTY PLAN GOVERNED BY UK CONSUMER LAW (CRA 2015 & CCR 2013)
IMPORTANT|NOT INSURANCE•NOT FCA-REGULATED•NOT COVERED BY FSCS•NOT UNDER FINANCIAL OMBUDSMAN SERVICE JURISDICTION•DISCRETIONARY WARRANTY PLAN GOVERNED BY UK CONSUMER LAW (CRA 2015 & CCR 2013)
IMPORTANT|NOT INSURANCE•NOT FCA-REGULATED•NOT COVERED BY FSCS•NOT UNDER FINANCIAL OMBUDSMAN SERVICE JURISDICTION•DISCRETIONARY WARRANTY PLAN GOVERNED BY UK CONSUMER LAW (CRA 2015 & CCR 2013)

DRIVE SAFE WARRANTY · LEGAL

Pre-Contract Information

The key facts about your plan before you buy, as required by the Consumer Contracts Regulations 2013.

Last updated: June 2026
This notice gives you the key information about your DriveSafe plan before you buy, as required by the Consumer Contracts Regulations 2013. Please read it alongside the full Terms of Cover.

SECTION 01

Who you are contracting with

Drive Safe Warranty Ltd, 135 Park Road, Peterborough PE1 2UD. Company No. 16869269 · ICO Reg. ZC103601 · VAT Reg. 514659872.

Contact: info@drivesafewarranty.co.uk · 01375 470 585.

SECTION 02

What the plan is

A discretionary vehicle warranty that contributes to the cost of repairing the sudden and unforeseen failure of covered mechanical and electrical components, up to the limits of your plan. There are five plans — Silver, Gold, Platinum, EV & Hybrid and Commercial — each with its own eligibility, limits and covered components (see the plan page and Terms of Cover).

Important. This plan is not insurance. It is not FCA-regulated and not covered by the FSCS. Your statutory rights under the Consumer Rights Act 2015 are not affected.

SECTION 03

Price & how it is worked out

  • Prices are shown on each plan page and include VAT. Terms available are 1, 2 and 3 years.
  • A vehicle pricing factor may apply, found by a DVLA look-up at checkout: engine over 2,500cc +35%, 4×4/SUV +35%, or Jaguar/Land Rover +100%. Only the single highest factor applies — they are never added together.
  • Commercial EV & Hybrid add-on: an optional +10% of the Commercial price.
  • Your final price is confirmed before you pay and recorded on your Plan Schedule.

SECTION 04

Breakdown cover (TNS365)

Roadside assistance and recovery is provided by our partner TNS365, 24/7. It is included in the Gold, Platinum, EV & Hybrid and Commercial plans, and is an optional add-on on Silver for £50. Cover is UK-mainland roadside assistance and recovery (recovery up to 25 miles); it does not include home-start, onward travel, European cover or EV-specific flat-bed recovery. Customers call TNS365 direct on 0330 0433 365.

SECTION 05

Payment, start date & duration

Payment is taken by card (Stripe), monthly instalments (Bumper) or Direct Debit (GoCardless). Your cover runs for the term shown on your Plan Schedule (1, 2 or 3 years) from your start date. A 30-day waiting period applies from the start date before claims can be made.

SECTION 06

How to claim

All claims are made online through your Member's Hub at customer.drivesafewarranty.co.uk. Take the vehicle to any UK VAT-registered garage for diagnosis, upload the details for authorisation, and we pay the approved repair directly to the garage — you pay only your excess.

SECTION 07

Your right to cancel

You may cancel within 14 days of your start date — or of receiving your plan documents, if later — for a full refund if no claim has been made (CCR 2013). Your refund is made by whoever took your payment — Drive Safe for website purchases, or your dealer for dealer purchases. See our Cancellation Rights page.

SECTION 08

Complaints

If something goes wrong, contact complaints@drivesafewarranty.co.uk. See our Disputes & Complaints page. This notice is governed by the law of England and Wales.